What information do we collect?
We do collect your personal information when you request a catalogue, reserve a trip, sign up for our eNewsletter or ask a question. As needed, you may be asked to enter your name, mailing address or e-mail address. You may, however, choose to visit our web site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience. Your information helps us to better respond to your individual needs.
- To improve our website. We continually strive to improve our website based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions.
How do we use your e-mail address?
We use your e-mail address to communicate with you in the following ways:
The e-mail address provided will only be used to send you information and updates pertaining to your trip. The e-mail address provided for requesting a catalogue may be used first to confirm that you have received your catalogue, and second, to confirm that your questions or concerns have been addressed. If you decide to opt-in to receive our newsletter then you will receive it via email, once per month. Note: If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.
How do we protect your information?
All information is only accessible by those authorized with special access rights, and is kept confidential. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.